5 Best Allen E Ivey, Mary Bradford Ivey, Carlos P. Zalaquett Quotes

“Intentional interviewing is the conscious use of a wide range of skills and strategies to help the client.”

This quote appears in the introductory chapter, defining the core concept of intentional interviewing.

“The microskills hierarchy is the foundation of the intentional interviewing model.”

This quote is from the first chapter, introducing the microskills approach that structures the book.

“Attending behavior is the foundation of all helping skills.”

This quote is from Chapter 3, emphasizing the importance of attending behavior in the interviewing process.

“Reflecting feelings is a key skill for building empathy.”

This quote is from Chapter 6, highlighting the role of feeling reflection in empathetic communication.

“The five-stage interview provides a structure for the helping process.”

This quote is from Chapter 9, introducing the five-stage model that organizes the counseling session.