Overview
We want you to be completely satisfied with your Book Summary AI subscription. This policy outlines our guidelines for refunds and cancellations.
Subscription Cancellations
- You can cancel your subscription at any time
- Access continues until the end of your billing period
- No automatic renewals after cancellation
- Cancellation can be done through your account settings
Refund Eligibility
- 14-day money-back guarantee for new subscriptions
- Technical issues preventing service access
- Duplicate charges or billing errors
- Service unavailability for extended periods
How to Request a Refund
To request a refund:
- Contact our support team at support@booksummary.ai
- Include your account email and reason for the refund
- Provide any relevant transaction details
- Allow up to 5-7 business days for processing
Non-Refundable Items
- Partial subscription periods after the 14-day window
- Special promotional offers or discounted subscriptions
- Add-on services or premium features
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@booksummary.ai